Cancellation/Fees/Membership Policy

Students Training/Monthly Fees/Membership fee

  1. All cancellations must be submitted in writing on a business day (Monday-Friday) via email to admin@hsts.biz no later than the 24th day of the month, preceding the month of leaving. It is effective once the request has been acknowledged. 
  2. If you choose to leave before your yearly membership is due to expire, you will not receive a refund for membership.
  3. Strictly no refunds will be issued for any absence where HSTS has not been notified.
  4. Paused monthly training fees will incur a surcharge of £10pp per month to secure your place, to a maximum of 3 months. After which you will forfeit your place unless we are advised otherwise.
  5. Your yearly membership to HSTS/UTA/UKITF/BTC will be free for the first year and then be taken automatically 14 days before the first anniversary. If your yearly membership direct debit is cancelled it will not be renewed and therefore your student insurance will be void.
  6. Students on the Unlimited training fee entitlement: (see fees and membership details) Students are welcome to train at any HSTS venue appropriate to their age and grade.
  7. Little Dragons Training Fee entitlement: The Little Dragons training fee entitles the child to train in their chosen class ONLY during school term time. Any lessons missed during term time cannot be made up in another class. During standard school holiday periods and/or any other time frame specified by HSTS, Little Dragons are welcome to make up lessons missed due to family holidays by attending any available Little Dragons class at any HSTS venue.

Events

  1. HSTS TaeKwon-Do have the right to cancel any event that have a low number of attendees where it will not be viable to run a class, financially.
  2. Any student booked onto a cancelled event will be given the option to be registered onto the next event or given a full refund via the original payment method.
  3. Students that cannot attend an event must give notice of a minimum 5 days before the event date to receive a full refund or transfer to the next event, any requests or no shows after this date will not be eligible for a refund and will have to pay for the next event taking place.

Failed direct debit payments

  1. HSTS Taekwon-Do will charge an administration fee of £3 for any failed direct debit payments.